Company

CIS Central Incorporated Solutions

At Center Corporated Solutions, we take an unconventional approach to everything we do. In our opinion, "outsourcing" is not the only aspect of the call center business. It does, however, represent a process of continuous expansion through customer acquisition, client retention, and service quality - a formula that works and reaps substantial rewards.

Years ago, when we first began operating, we only had a small number of customers and employees, but we had a great deal of dedication, unbeatable systems, and savvy resources. By 2020, we had over 100 clients and 2000 employees thanks to the results of our hard work. By the time we knew we were actually developing, our wings had already extended over many continents.

Yes, we are responsible for it thanks to our systems and our commitment, but we also think it has a lot to do with our capacity for forming and maintaining connections. As a business, we work hard to stray from the standard client-vendor dynamic and create a partnership grounded in mutual respect and value. By having intimate, significant, and beneficial contacts with your consumers, we assist you in establishing trust

View at young business people working in a modern office

Why go for Central Incorporated Solutions?

Vision: Our aim is to improve people's lives via extraordinary customer experiences powered by technology and remote agents with a passion for excellence.

Mission: Our objective is to enable businesses to give exceptional customer service on a daily basis.

The founders of Central Incorporated Solutions have a long history of outsourcing cloud-based contact centers with a worldwide workforce. Our entire company is focused on providing the best call center services for our customers' needs and assisting them in understanding the outsourcing industry.

The business uses the newest technology, home-based agents, and multilingual Omni channel customer service. With offices all around the world, including San Jose, Costa Rica, we are prepared to serve all time zones.

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Quality

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Service

Driven by Value

With every engagement, we want to forge personal connections. It enables us to maintain client issues in the forefront and meet their demands while fostering understanding.


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Global Perspective, Local Focus

We promote a collaborative culture here at Central Incorporated Solutions. It enables us to bring together many ideas to create a singular whole and provide solutions that may have an effect locally and be distinctive globally.

Technology and Human Connection

Our staff members are skilled in using the most recent technologies and dealing empathetically with clients. It maintains the proper ratio of technology to human interaction, producing a winning recipe


We Are One Due to Our Core Values: C.I.E.I.C

Clients' needs | Inclusion and diversity | Excellence | Integrity | Commitment

Clients' needs: Going above and above as a dependable outsourcing partner to fulfill our clients' business objectives

Inclusion and diversity: Our DNA is diverse. We celebrate everyone as an inclusive workplace, regardless of ethnicity, gender identity, culture, or religion.

Excellence: Pursuing excellence in customer service via ongoing education and innovation

Integrity: Honest communication through treating our coworkers, clients, and stakeholders with the utmost regard

Commitment: We are dedicated to becoming the best at whatever we do and are always working to improve our procedures, our knowledge, and our abilities.

Diverse women concept

CIS Central Incorporated Solutions

Partners

Employees are where we begin to personalize our business. We spend time getting to know your business and forming partnerships. Because trust and confidence are the only ways to achieve better results and a brighter future.

We are looking for smart, forward-thinking people who value responsibility, hard work and initiative, as well as a strong drive to learn, grow and strive every day.

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