{"id":686,"date":"2022-09-02T17:52:41","date_gmt":"2022-09-02T17:52:41","guid":{"rendered":"https:\/\/cisolutionscorp.com\/?page_id=686"},"modified":"2022-09-06T14:45:20","modified_gmt":"2022-09-06T14:45:20","slug":"servicios-al-cliente","status":"publish","type":"page","link":"https:\/\/cisolutionscorp.com\/en\/servicios-al-cliente\/","title":{"rendered":"Customer Services"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"686\" class=\"elementor elementor-686\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-13c99b53 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"13c99b53\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-173c796b\" data-id=\"173c796b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-53fd45ca elementor-widget elementor-widget-heading\" data-id=\"53fd45ca\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Customer Services<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-03d0d0f elementor-section-content-middle elementor-reverse-tablet elementor-reverse-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"03d0d0f\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-f9e089d\" data-id=\"f9e089d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fe72fc0 animated-slow elementor-invisible elementor-widget elementor-widget-icon-box\" data-id=\"fe72fc0\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInLeft&quot;}\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h2 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tCIS Central Incorporated Solutions\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h2>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ad39995 elementor-widget elementor-widget-text-editor\" data-id=\"ad39995\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>With a high customer satisfaction score and high engagement, customer service can transform your organization's journey. Creating and implementing a customer service strategy can increase customer retention while recruiting new customers. You have the ability to modify your company's objectives to meet the Pareto Principle adage that 80% of revenue comes from 20% of (loyal) customers.<\/p><p>Business Process Outsourcing's industry-leading customer service outsourcing demonstrates how high satisfaction ratings and creative methods for obtaining positive recommendations can boost your brand reputation while ensuring optimal customer delight.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-772afc4\" data-id=\"772afc4\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d2e5ca1 elementor-widget elementor-widget-image\" data-id=\"d2e5ca1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"2000\" height=\"1333\" src=\"https:\/\/cisolutionscorp.com\/wp-content\/uploads\/2022\/09\/confident-business-woman-looking-and-speaking-through-the-webcam-while-making-a-video-conference.jpg\" class=\"attachment-2048x2048 size-2048x2048 wp-image-709\" alt=\"Confident business woman looking and speaking through the webcam while making a video conference\" srcset=\"https:\/\/cisolutionscorp.com\/wp-content\/uploads\/2022\/09\/confident-business-woman-looking-and-speaking-through-the-webcam-while-making-a-video-conference.jpg 2000w, https:\/\/cisolutionscorp.com\/wp-content\/uploads\/2022\/09\/confident-business-woman-looking-and-speaking-through-the-webcam-while-making-a-video-conference-300x200.jpg 300w, https:\/\/cisolutionscorp.com\/wp-content\/uploads\/2022\/09\/confident-business-woman-looking-and-speaking-through-the-webcam-while-making-a-video-conference-1024x682.jpg 1024w, https:\/\/cisolutionscorp.com\/wp-content\/uploads\/2022\/09\/confident-business-woman-looking-and-speaking-through-the-webcam-while-making-a-video-conference-768x512.jpg 768w, https:\/\/cisolutionscorp.com\/wp-content\/uploads\/2022\/09\/confident-business-woman-looking-and-speaking-through-the-webcam-while-making-a-video-conference-1536x1024.jpg 1536w, https:\/\/cisolutionscorp.com\/wp-content\/uploads\/2022\/09\/confident-business-woman-looking-and-speaking-through-the-webcam-while-making-a-video-conference-18x12.jpg 18w\" sizes=\"(max-width: 2000px) 100vw, 2000px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6c0991f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6c0991f\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f16897b\" data-id=\"f16897b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-903e6a1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"903e6a1\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-645eae2\" data-id=\"645eae2\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-69694d0 elementor-widget elementor-widget-jkit_accordion\" data-id=\"69694d0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"jkit_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div  class=\"jeg-elementor-kit jkit-accordion style-shadow jeg_module___6a1c939f84f6c\" ><div class=\"card-wrapper\">\n                <div class=\"card-header\">\n                    <a href=\"#expand-8fab880\" class=\"card-header-button\" aria-expanded=\"false\" data-target=\"#expand-8fab880\" aria-controls=\"expand-8fab880\">\n                        <span class=\"title\">Call Center Consulting<\/span><div class=\"right-icon-group\">\n                <div class=\"normal-icon\"><i aria-hidden=\"true\" class=\"fas fa-chevron-down\"><\/i><\/div>\n                <div class=\"active-icon\"><i aria-hidden=\"true\" class=\"fas fa-chevron-up\"><\/i><\/div>\n            <\/div>\n                    <\/a>\n                <\/div>\n                <div class=\"card-expand\" id=\"expand-8fab880\" style=\"display:none\"><div class=\"card-body\"><p>All of our Call Center Consultants have extensive industry experience. We are call center professionals who can provide your company with incredibly beneficial outsourcing consultation and referral services. We cut through the BS and use our decades of experience to find and contract with the best call center services available. Our goal is to establish win-win-win outsourcing agreements with contact centers that earn your business and give us a small commission. Central Incorporated Solutions has one mission: to provide free call center consultations and recommendations to business customers around the world. That's all we do; we just help you find great call center companies.<\/p><\/div><\/div>\n            <\/div><div class=\"card-wrapper\">\n                <div class=\"card-header\">\n                    <a href=\"#expand-c8565b5\" class=\"card-header-button\" aria-expanded=\"false\" data-target=\"#expand-c8565b5\" aria-controls=\"expand-c8565b5\">\n                        <span class=\"title\">Wireless Call Center<\/span><div class=\"right-icon-group\">\n                <div class=\"normal-icon\"><i aria-hidden=\"true\" class=\"fas fa-chevron-down\"><\/i><\/div>\n                <div class=\"active-icon\"><i aria-hidden=\"true\" class=\"fas fa-chevron-up\"><\/i><\/div>\n            <\/div>\n                    <\/a>\n                <\/div>\n                <div class=\"card-expand\" id=\"expand-c8565b5\" style=\"display:none\"><div class=\"card-body\"><p>Central Incorporated Solutions has had great success in helping Internet and cellular phone service companies become more profitable. Our highly qualified wireless call centers have recruited millions of new domestic and corporate customers.<\/p><p>\u00a0<\/p><p>Our call centers can help you reduce churn by improving the customer experience, which fosters long-term loyalty. Let our senior consultants help you locate the wireless or mobile support call centers that best suit your needs.<\/p><p>\u00a0<\/p><p>We can help you implement a customer care plan that will increase customer loyalty, revenue and give you a competitive advantage. Using our decades of experience in the call center industry, we can help you optimize the customer experience. The result is reduced churn, more customers and increased profitability.<\/p><\/div><\/div>\n            <\/div><div class=\"card-wrapper expand\">\n                <div class=\"card-header\">\n                    <a href=\"#expand-34c3ab0\" class=\"card-header-button\" aria-expanded=\"false\" data-target=\"#expand-34c3ab0\" aria-controls=\"expand-34c3ab0\">\n                        <span class=\"title\">Back Office Processing<\/span><div class=\"right-icon-group\">\n                <div class=\"normal-icon\"><i aria-hidden=\"true\" class=\"fas fa-chevron-down\"><\/i><\/div>\n                <div class=\"active-icon\"><i aria-hidden=\"true\" class=\"fas fa-chevron-up\"><\/i><\/div>\n            <\/div>\n                    <\/a>\n                <\/div>\n                <div class=\"card-expand\" id=\"expand-34c3ab0\" style=\"display:block\"><div class=\"card-body\"><p>Our experienced experts can help you achieve this by facilitating the back office outsourcing process. Call centers around the world can help you hire competent and cost-effective BPO providers in locations around the world. We are true industry experts who understand back office outsourcing and have the resources to put top-tier, cost-effective agents to work for you right away.<\/p><p>\u00a0<\/p><p>Our network of offshore agencies can offer a wide range of administrative services:<\/p><p>\u00a0<\/p><ul><li>Transcription<\/li><li>Data purification<\/li><li>On-line research<\/li><li>Image data entry<\/li><li>Product data entry<\/li><li>Manual data entry<\/li><li>Invoice\/purchase order data entry<\/li><li>Forms processing<\/li><li>Document format<\/li><li>Data conversion<\/li><\/ul><\/div><\/div>\n            <\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-22299c5\" data-id=\"22299c5\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6b9bec4 elementor-widget elementor-widget-jkit_accordion\" data-id=\"6b9bec4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"jkit_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div  class=\"jeg-elementor-kit jkit-accordion style-shadow jeg_module__1_6a1c939f863bc\" ><div class=\"card-wrapper\">\n                <div class=\"card-header\">\n                    <a href=\"#expand-8fab880\" class=\"card-header-button\" aria-expanded=\"false\" data-target=\"#expand-8fab880\" aria-controls=\"expand-8fab880\">\n                        <span class=\"title\">Collections<\/span><div class=\"right-icon-group\">\n                <div class=\"normal-icon\"><i aria-hidden=\"true\" class=\"fas fa-chevron-down\"><\/i><\/div>\n                <div class=\"active-icon\"><i aria-hidden=\"true\" class=\"fas fa-chevron-up\"><\/i><\/div>\n            <\/div>\n                    <\/a>\n                <\/div>\n                <div class=\"card-expand\" id=\"expand-8fab880\" style=\"display:none\"><div class=\"card-body\"><p>The outsourcing of collections (both inbound and outbound) has expanded rapidly over the last decade. In addition, collections is a challenging task, and many of our clients find that outsourcing to our local or international collections contact centers is the most effective alternative. Some of the ways in which collections outsourcing can help you improve your bottom line include the following:<\/p><p>\u00a0<\/p><ul><li>Cost Savings<\/li><\/ul><p>\u00a0<\/p><p>Running an in-house call center is an expensive undertaking. Payroll, printing and mailing costs, skip-tracing databases, analytics tools, certifications and compliance fees can add up quickly. As a result, outsourcing allows you to shift these expenses to a call center company and immediately tie them to revenue earned.<\/p><p>\u00a0<\/p><ul><li>Increased revenues<\/li><\/ul><p>\u00a0<\/p><p>The primary goal of any accounts receivable management organization is to maximize revenue. What better method to achieve this goal than to hire a professional agency? Utilizing the capabilities of an outside contact center can greatly enhance your company's revenue by obtaining more customers in a shorter cycle.<\/p><p>\u00a0<\/p><ul><li>Increased productivity<\/li><\/ul><p>\u00a0<\/p><p>When you outsource your collections, you have a dedicated staff that devotes 100% of their time and effort to collecting past due accounts. With a complete focus on this procedure, your organization can maintain a faster collections cycle. As a result, the amount of time spent collecting past due accounts is reduced. Outsourcing also allows your own staff to concentrate on your core business.<\/p><p>\u00a0<\/p><ul><li>Higher Collection Rates<\/li><\/ul><p>\u00a0<\/p><p>Are you employing in-house employees who are not qualified or have inadequate education in proper contact center or collection techniques? If this is the case, you may be losing money with every hour of work. Many of our call center businesses are completely focused on collection 24 hours a day, seven days a week. This reduces distractions and gives you agents and management who can concentrate on increasing your company's revenue.<\/p><\/div><\/div>\n            <\/div><div class=\"card-wrapper\">\n                <div class=\"card-header\">\n                    <a href=\"#expand-c8565b5\" class=\"card-header-button\" aria-expanded=\"false\" data-target=\"#expand-c8565b5\" aria-controls=\"expand-c8565b5\">\n                        <span class=\"title\">Cause Marketing<\/span><div class=\"right-icon-group\">\n                <div class=\"normal-icon\"><i aria-hidden=\"true\" class=\"fas fa-chevron-down\"><\/i><\/div>\n                <div class=\"active-icon\"><i aria-hidden=\"true\" class=\"fas fa-chevron-up\"><\/i><\/div>\n            <\/div>\n                    <\/a>\n                <\/div>\n                <div class=\"card-expand\" id=\"expand-c8565b5\" style=\"display:none\"><div class=\"card-body\"><p>Cause-related marketing emerged in the 1970s, when call centers began collaborating with nonprofit organizations to develop mutually beneficial programs (such as magazine sales and campaigns that tap into the extensive donor lists available to some nonprofits). There are numerous different types of cause-related marketing campaigns available today, and our firm is well positioned to assess your needs and connect you with agencies that can help you generate revenue from your brand and\/or donor list.<\/p><\/div><\/div>\n            <\/div><div class=\"card-wrapper expand\">\n                <div class=\"card-header\">\n                    <a href=\"#expand-34c3ab0\" class=\"card-header-button\" aria-expanded=\"false\" data-target=\"#expand-34c3ab0\" aria-controls=\"expand-34c3ab0\">\n                        <span class=\"title\">Virtual assistants<\/span><div class=\"right-icon-group\">\n                <div class=\"normal-icon\"><i aria-hidden=\"true\" class=\"fas fa-chevron-down\"><\/i><\/div>\n                <div class=\"active-icon\"><i aria-hidden=\"true\" class=\"fas fa-chevron-up\"><\/i><\/div>\n            <\/div>\n                    <\/a>\n                <\/div>\n                <div class=\"card-expand\" id=\"expand-34c3ab0\" style=\"display:block\"><div class=\"card-body\"><p>Outsourcing virtual assistants can be a fantastic and cost-effective solution for companies to increase their productivity as needed. A widely held view is that virtual assistant services have a limited role within a corporation, primarily relegated to performing basic personal level tasks for CEOs and teams. Outsourced virtual assistants can and do help with day-to-day personal tasks, but they can also help with the more technical and sales parts of a company.<\/p><p>Central Incorporated Solutions works with a network of virtual assistant service providers to meet the needs and budget of any business.<\/p><\/div><\/div>\n            <\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a414780 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a414780\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-851cc5d\" data-id=\"851cc5d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e763e58 elementor-align-center elementor-invisible elementor-widget elementor-widget-button\" data-id=\"e763e58\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;lightSpeedIn&quot;}\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/cisolutionscorp.com\/en\/contactenos\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contact us<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Servicios al Cliente CIS Central Incorporated Solutions Con un alto puntaje de satisfacci\u00f3n del cliente y un alto compromiso, el servicio al cliente puede transformar el camino de su organizaci\u00f3n. Crear e implementar una estrategia de servicio al cliente puede aumentar la retenci\u00f3n de clientes y al mismo tiempo reclutar nuevos clientes. Tiene la capacidad [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-686","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/cisolutionscorp.com\/en\/wp-json\/wp\/v2\/pages\/686","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cisolutionscorp.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cisolutionscorp.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cisolutionscorp.com\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/cisolutionscorp.com\/en\/wp-json\/wp\/v2\/comments?post=686"}],"version-history":[{"count":64,"href":"https:\/\/cisolutionscorp.com\/en\/wp-json\/wp\/v2\/pages\/686\/revisions"}],"predecessor-version":[{"id":1641,"href":"https:\/\/cisolutionscorp.com\/en\/wp-json\/wp\/v2\/pages\/686\/revisions\/1641"}],"wp:attachment":[{"href":"https:\/\/cisolutionscorp.com\/en\/wp-json\/wp\/v2\/media?parent=686"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}